PA eMarketplace   Supplier Service Center    Bureau of Procurement  
Email
Upcoming Procurement Data
Back

General Information
 
Solicitation Title:  SERIS 2.0 Maintenance Service
Agency:  State Employees' Retirement System
Existing Contract Number:   
Proposed Solicitation Date:  
Contract Expiration Date:  
Proposed Method of Procurement:  
Description:  SERS is seeking a multi-year IT services contract (3+1+1) for the ongoing maintenance and support of the State Employees Retirement Information System (SERIS) 2.0.  SERIS 2.0 is built on an Oracle technology stack including Database, Business Intelligence and Application Development Framework (ADF).  Development of SERIS 2.0 is nearing completion with go-live scheduled in the 2nd half of 2020. 

SERS staff have been allocated to supporting the legacy system throughout the course of the modernization project, and though they have been exposed to the product, they are not fully positioned to assume full responsibility of the ongoing maintenance duties for the new system.  Vendor services are required to ensure a smooth transition and ongoing support and maintenance of SERS' flagship member information and benefit processing system.

Review Information
   
Issuing Office:
State Employees' Retirement System
Contact Person: Dawn Miller
Contact Email: dawnmille@pa.gov