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General Information
Department for this solicitation: Procurement
Date Prepared: 02/23/22 Types: RFA
Advertisement Type:
Solicitation/Project#: RFA 16-20 Solicitation/Project Title: Enrollment Assistance Program Services
Description: The Department is seeking Applicants to provide enrollment, outreach, and educational services to HealthChoices Physical Health (“HC-PH”) program Consumers, and to Children’s Health Insurance Program (“CHIP”) Consumers. The selected Applicant shall provide an independent link between potential and current HC-PH Consumers and the HC-PH Managed Care Organizations (“PH-MCOs”) and between CHIP Consumers and CHIP-MCOs, and shall provide them with information and assistance to help them select and enroll in an MCO, choose a Primary Care Provider (“PCP”), and complete transfers between MCOs. The selected Applicant shall provide enrollment services and the outreach, educational, and administrative processes and activities that support these services, resulting in enrollment services that are unbiased, promote choice, and provide useful and accurate information to potential and current HealthChoices and CHIP Consumers and their families to assist them in making informed decisions.
Department Information
Department/Agency: Department of Human Services "prior DPW" Delivery Location: Deliver To Email Address Listed Below
County: Statewide Duration: until April 8, 2022
Contact Information
First Name: Ross Last Name: Bowman
Phone Number:
(XXX-XXX-XXXX)
717-783-3767 Email: RA-PWRFAQUESTIONS@PA.GOV
Solicitation Information
Bids must be received by the purchasing agency on the Solicitation Due Date no later than the Solicitation Due Time as set forth in the solicitation. Any conflict between the dates and/or times contained in the solicitation itself or its attachments and this advertisement shall be resolved in favor of the solicitation.

Solicitation Start Date: 02/23/22
Solicitation Due Date: 04/22/22 Solicitation Due Time: 12:00 PM
Solicitation Opening Date: 04/22/22 Solicitation Opening Time: 12:01 PM
Opening Location: This Is Not A Public Opening
No. of Addendums: 5
Amended Date: 03/28/22

      This procurement has SDB or VBE goals set.
Related Solicitation Files


Original Files
RFA 16-20 EAP - Final.pdf
Appendix A - Application Cover Sheet.pdf
Appendix B - Cost Submittal Worksheet.xls
Appendix C - Corporate Reference Questionnaire.pdf
Appendix D - Key Personnel Reference Questionnaire.pdf
Appendix E - IT Terms and Conditions, DHS Addendum and Standard Audit Clause.pdf
Appendix F - Trade Secret Confidential Proprietary Information Notice.pdf
Appendix G - Lobbying Certification and Disclosure Form.pdf
Appendix H - Federal Funding Accountability and Transparency Act Sub-Recipient Data Sheet.pdf
Appendix I - Definitions.pdf
Appendix J - HealthChoices Zone Map.pdf
Appendix K - Enrollment Reports Jan 2018 - Sept 2020.pdf
Appendix L - Enrollment Call Center Statistics.pdf
Appendix M - Sample Enrollment Assistance Script and Materials.pdf
Appendix N - Procedures for Children in Substitute Care.pdf
Appendix O - Small Diverse Business Participation Packet.pdf
Appendix P - Veteran Business Enterprise Participation Packet.pdf
Appendix Q - Model Form of Small Diverse Business and Veteran Business Enterprise Subcontractor Agreement.pdf
Appendix R - Worker Protection and Investment Certification Form.pdf


Flyers/Addendums
RFA 16-20 Addendum 1.pdf
RFA 16-20 Addendum 2.pdf
RFA 16-20 Pre-Application Conference - Attendee Report.pdf
RFA 16-20 Pre-Application Conference Webinar Presentation.pdf
RFA 16-20 Addendum 3.pdf
RFA 16-20 Addendum 4.pdf
RFA 16-20 Question and Answer Log - Final.pdf
Appendix K - Enrollment Reports Jan 2018 - Dec 2021 revised.pdf
Appendix L - Enrollment Call Center Statistics revised.pdf
Appendix S - HC-PH Enrollment Assistance Data Files and Dating Rules Calendar.pdf
RFA 16-20 Addendum 5.pdf


Go to Solicitation Tabulations No Tabulations exist for RFA 16-20.
Go to Awards No Awards exist for RFA 16-20.
Go to Contracts No Contracts exist for RFA 16-20.