Solicitations
ADVERTISEMENT INFORMATION
General Information
Department for this solicitation:
Procurement
Date Prepared:
08/11/17
Types:
RFP
Advertisement Type:
Service
Materials
Service & Materials
PW Construction
Agency Construction
Real Estate
Solicitation/Project#:
20170324
Solicitation/Project Title:
CRM-Rewards Program
Description:
The Pennsylvania Liquor Control Board (PLCB)desires to procure the technology and necessary services to implement retail-focused Customer Relationship Management (CRM) and loyalty programs that include campaign management tools.
Department Information
Department/Agency:
Liquor Control Board
Delivery Location:
Northwest Office Bldg Harrisburg Pa
County:
Statewide
Duration:
3 yrs with renewal options
Contact Information
First Name:
Philip
Last Name:
Friedrich
Phone Number:
(XXX-XXX-XXXX)
717-772-3532
Email:
pfriedrich@pa.gov
Solicitation Information
Bids must be received by the purchasing agency on the Solicitation Due Date no later than the Solicitation Due Time as set forth in the solicitation. Any conflict between the dates and/or times contained in the solicitation itself or its attachments and this advertisement shall be resolved in favor of the solicitation.
Solicitation Start Date:
08/11/17
Solicitation Due Date:
10/27/17
Solicitation Due Time:
1:00 PM
Solicitation Opening Date:
10/27/17
Solicitation Opening Time:
1:30 PM
Opening Location:
Rfp Openings Are Not Public
No. of Addendums:
0
Amended Date:
09/25/17
Related Solicitation Files
Original Files
Appendix D, Cost Submittal.xlsx
Appendix E, Proposal Cover.docx
Appendix F, Corporate Signatory.docx
Appendix H, SDB and SB Participation Submittal.docx
Appendix I, SDB Letter of Intent.docx
Appendix J, Model Small Diverse and Small Business Subcontract Agreement.docx
Appendix K, Project References.docx
Appendix M, Iran Free Procurement Certification Form.docx
RFP 20170324 CRM-Rewards.pdf
Flyers/Addendums
PLCB Addendum 1 to RFP 20170324 CRM-Rewards.doc
PLCB Addendum 2 to RFP 20170324 CRM-Rewards.pdf
PLCB Addendum 3 to RFP 20170324 CRM-Rewards.pdf
PLCB Addendum 4 to RFP 20170324 CRM-Rewards.pdf
PLCB CRM-Rewards Q and A.pdf
Attachment #1 PLCB Architecture.pdf
Attachment #2 PLCB Customer Journey.pdf
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