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General Information
 
Solicitation Title:  Resource and Referral Tool
Agency:  Human Services
Existing Contract Number:   
Proposed Solicitation Date:  02-03-20
Contract Expiration Date:  
Proposed Method of Procurement:  
Description:  DHS seeks to procure and implement a person-centered, statewide Resource and Referral Tool (R&RT) to assist individuals with obtaining meaningful information and access to the services they need to achieve overall wellbeing, positive health outcomes, and financial self-sufficiency. DHS is procuring a software platform to help identify resources to address individuals’ and families’ needs related to the social determinants of health (SDOH) such as food, healthcare, employment, transportation, childcare and education, among others, and connect them to services to improve their health outcomes and overall quality of life. The system will have a comprehensive database of organizations and resources, a needs assessment, and the capacity to make and track referrals in the system. This platform could be accessed by individuals, DHS staff, managed care organizations and healthcare systems.

The Department envisions a statewide solution that builds an unprecedented multi-sector collaborative model for healthcare and social services delivery that will ultimately improve the health outcomes of the most vulnerable Pennsylvanians, while creating efficiencies for healthcare providers and social services organizations assisting individuals and families.

Review Information
   
Issuing Office:
Human Services
Contact Person: Michelle Herring
Contact Email: miherring@pa.gov