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Solicitation Title:
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Enterprise Contact Center Services
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Agency:
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Administration
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Existing Contract Number:
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4400006326
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Proposed Solicitation Date:
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11/27/2015
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Contract Expiration Date:
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10/30/2016
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Proposed Method of Procurement:
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RFP
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Description:
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Procure an industry leading multi-tenant, multi-channel, interactive contact center platform and comprehensive solution that can scale and adapt to the diverse needs of state government staff and the public it serves.
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